Data Protection / Privacy Policy

1. Introduction

Thank you for visiting http://www.wolfordshop.com (the "Site").

Respecting and protecting the privacy of users of the Site is of great importance to us at Wolford Boutiques LLC. This notice describes our policies of information collection and our use practices with respect to the Site, and highlights choices you may have about the way we use and share such information. Please read and understand this policy so that you can understand how we use your personal information. Please be aware that if you use the Site or register in any manner in connection with the Site you are agreeing to both the terms of our privacy policies and our Terms and Conditions set forth elsewhere on the Site, each as in effect from time to time. Please also be aware we reserve the right at our discretion to make changes to this policy at any time, and all such changes shall be immediately applicable. Please check this page periodically for changes. Our privacy policies and information collection and use practices in connection with the Site may vary from related policies and practices related to our offline activities such as store sales and our offline marketing activities. References in this Privacy Policy and in the Site to "Wolford Online-Boutique," we", "us" or "our" mean Wolford Boutiques LLC.

2. Collection of Information

On the Site, you may be able to purchase merchandise, become a registered user, or otherwise store other information on the Site. We may need or request certain types of personally identifiable information (i.e., information that can directly identify you or indicate where you might be contacted, such as name, address, age, date of birth, sex, e-mail address, telephone number, fax number, and credit card information) and collect it in connection with these various activities and offerings. We do not consider indications of your interests, likes and dislikes, or general characteristics such as clothing size, to be personally identifiable information unless it is somehow grouped with other information so as to permit identification of you specifically; but from time to time we may collect such information also, in order to provide you better service or to get to know our user base and its general traits.

Sometimes you can submit information about other people. For example, you might order a gift online and want it sent directly to a friend so you might submit the friend's name and address, should we be offering that service. The types of personally identifiable information that may be collected about other people at these pages may include: recipient's name, address, age, date of birth, e-mail address, sex and telephone number.

The personal information you provide is considered a Wolford Boutiques LLC asset and may be included among our transferred assets and the assets of any or all of our affiliates if any of their assets is ever acquired by a third party. The personal information also will be processed and transferred to certain of our affiliates, including Wolford AG. See "Use of Information" section below, including Declaration of Consent.

3. Use of Information

We use personally identifiable information for various purposes. For example, we may use information you provide to process your purchases of merchandise, or to provide for merchandise delivery to your home or to a friend. As a registered user, you provide us with information that we maintain and reference as part of our attempts to provide better and more personalized service to you. We might also use online registries or other databases to permit you to use and participate in certain portions in or features of our Site. In addition, unless you tell us not to, we may provide you with certain information about our merchandise, sales or other offerings, and other marketing materials designed to help you use our Site or to visit stores carrying our merchandise. We also may use such information to make our online marketing and other communications with you more efficient. Similarly, we and Wolford AG may use personally identifiable information in connection with certain of our and their activities alone or with other affiliates, as well as with other third parties, such as data processing, marketing efforts, co-sponsorships, and other initiatives. We also collect this information as may be reasonably necessary for tracking/verifying compliance with federal, state and local laws or for editorial and feedback solicitation purposes.

We may from time to time augment information you give us with information from other sources, such as information validating your address. Thus, information we obtain through the Site may be intermingled with and used in conjunction with information obtained through sources other than the Site, including both offline and online sources.

We sometimes share personal information given to us with third parties, including third party service providers, advertisers, business partners, sponsors and other third parties.

We may offer e-mail services or promotions that are sponsored by or co-sponsored with non-affiliated companies. Based on our agreement with them, these third parties may obtain personally identifiable information that site visitors voluntarily submit to participate in the contest, sweepstakes, or promotion. We have no control over the use of this information by these companies or their privacy policies.

All information you provide will be processed and maintained either by Wolford Boutiques LLC through and to servers located in the United States, or by Wolford AG or its affiliates in Austria and Germany. By using the Site, you authorize the export of personal information to Wolford AG and its affiliates in Austria and Germany and its storage and use as specified in these Terms and Conditions when you provide such information to us. See "Declaration of Consent" below.

Without limiting our ability to use your personal information as set forth above, by using the Site you are agreeing to the Terms and Conditions and Privacy Policy and also agreeing to the following Declaration of Consent:

Declaration of Consent.By using the Site, I am agreeing that my personal data - i.e. my surname, first name, gender, address, telephone number, e-mail address, date of birth as well as my response and purchase behavior - may be used for the purpose of sending information and newsletters about clothing, fashion trends, sales promotions and events by post, e-mail or telephone and may be processed by Wolford Boutiques LLC or Wolford AG and transferred to Wolford AG's subsidiaries - Wolford Deutschland GmbH, Wolford (Schweiz) AG, Wolford London Ltd, Wolford Paris S.A.R.L., Wolford Italia S.R.L., Wolford Espana S.L., Wolford Scandinavia ApS (Denmark), Wolford America Inc. (USA), Wolford Nederland B.V. and Wolford Belgium N.V. I also agree to receive information and newsletters about clothing, fashion trends and sales promotions from Wolford Boutiques LLC and Wolford AG and its subsidiaries by mail, e-mail or telephone. I have been informed that the information listed above will also be transferred outside the United States and the European Union to non-EU states, including Canada (Wolford Canada Inc.) and Hong Kong (Wolford Asia Ltd. (Hong Kong)), which may have lower data protection standards than countries in the EU or the United States. I can retract the foregoing agreement under this Declaration of Consent and opt-out with respect to the items in this Declaration of Consent at any time by writing a letter to Wolford AG, Wolfordstrasse 1, 6901 Bregenz, Austria or by sending an e-mail to wolford.usa@wolford.biz.

4. Opting Out

We strive to make sure your preferences are respected. Therefore, you can tell us if you don't want us to share your personal information with third parties (other than in connection with administration of the Site, as provided above under Use of Information and Declaration of Consent, or use over which we have no control, as described above) and we will endeavor to respect that. In any event, when you receive e-mails or other communications from us or our affiliates, you should have the ability to "opt out" of receiving any further such communications. Note that if you've signed up or provided information at different times for different purposes, you may have to opt out multiple times.

Notice to California Residents - Your California Privacy Rights (As Provided by California Civil Code section 1798.83).

A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (a "California Customer") may request information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. California Customers may request further information about our compliance with this law by e-mailing wolford.usa@wolford.biz . Please note that we are required to respond to one request per California Customer each year, and we are not required to respond to requests made by means other than through this e-mail address.

5. Does Wolford use cookies?

You should also know that, like many websites, our website uses "cookies," which are small amounts of data sent to your browser from a web server that is stored on your computer's hard drive. We use cookies to help us "remember" who you are, to ease navigation of the Site, and to help target merchandise and other offerings to suit your personal interests, as well as for more general reasons such as gauging audience size and analyzing visitor patterns. We also may contract with third parties who may use cookies and collect such information on our behalf. We may collect cookies generic information about your visits to and use of the website such as your IP addresses, geographical location, browser type, referral source, length of visit and number of page views. We may use the information we obtain from the cookie in the administration of the Site, to improve and optimize the Site's usability, to disclose to third party contributors, for security purposes and for marketing purposes. We also may use that information to recognize your computer when you visit the Site, to monitor Site traffic and to personalize the Site for you. In particular, we may use an analytics service provider for Site traffic analysis and reporting and to track information such as which browser, screen resolution and IP address you are using to access our website, in addition to tracking your movements around out Site.

If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information, please consult the "Help" section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Site.

6. Security

We are committed to treating your personal information with high standards of information security. We work hard to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. We use Secure Socket Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. Also, our customer service center operates over a private network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

7. Regarding Children

We do not intentionally gather personal information about visitors who are under the age of thirteen (13). You must be at least eighteen (18) years old to register for an account. By registering, you certify under penalty of law that you are at least eighteen (18) years old. We ask that children do not submit information to us without the consent of a parent or guardian.

8. Disclosure

If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information.

9. International Users

You may not use the Site from outside of the United States. If you are outside of the United States, please click here to be directed to the appropriate Wolford website from which you may purchase merchandise. This policy and our legal obligations are subject to the laws of the State of New York and the United States, regardless of the location of any user, and such laws regarding processing of personal information may be less stringent than the laws in your country. Any claims or complaints must be filed in the state and federal courts located in the Borough of Manhattan, New York.

10. Links to Other Sites

You should be aware that when you are on the Site you could be directed to other sites that are beyond our control. There may be links to other sites from pages on the Site that take you outside our service. We are not responsible for the content or privacy policy of those sites. These other sites may send their own cookies to users, collect data or solicit personal information.

Contact Information

Global Response Headquarters
777 South State Road 7
Margate, Florida 33068
Our Customer Service telephone number is 800-488-3906